How to Check Amazon Courtesy Credit Balance

How to Check Amazon Courtesy Credit Balance

Amazon is known for its excellent customer service, and one of the ways they show their appreciation to customers is through courtesy credits. These are promotional credits that are often given as compensation for various reasons, such as late deliveries or damaged items. If you have received courtesy credits from Amazon, you may be wondering how to check your balance. Here is a step-by-step guide to help you do just that.

Step 1: Log in to your Amazon account
Visit the Amazon website and log in to your account using your username and password. If you don’t have an account, you will need to create one first.

Step 2: Go to Your Account
Once you are logged in, hover over the “Accounts & Lists” tab at the top right corner of the page. In the drop-down menu, click on “Your Account.”

Step 3: Click on “Gift Cards”
Scroll down the page until you find the section titled “Amazon Wallet.” Under this section, click on “Gift Cards.”

Step 4: Check your courtesy credit balance
In the gift cards section, you will see your current gift card balance. If you have any courtesy credits, they will be included in this balance. The courtesy credits will be denoted separately from other gift card balances.


1. How long do courtesy credits last?
Courtesy credits typically have an expiration date. This date can vary, so it’s essential to check the details of the credit when you receive it.

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2. Can I use courtesy credits for anything on Amazon?
Yes, courtesy credits can be used towards the purchase of any eligible items on Amazon.

3. Can I check my courtesy credit balance on the Amazon app?
Yes, you can check your courtesy credit balance using the Amazon app. Follow the same steps outlined above, but instead of visiting the website, open the app on your mobile device.

4. Can I transfer courtesy credits to another Amazon account?
No, courtesy credits are non-transferable and can only be used on the account they were issued to.

5. What happens if I return an item purchased with courtesy credits?
If you return an item purchased with courtesy credits, the credits will be refunded back to your account.

6. Can I combine courtesy credits with other gift cards or payment methods?
Yes, you can use courtesy credits along with other gift cards or payment methods to complete your purchase.

7. How can I earn more courtesy credits?
Courtesy credits are typically given at Amazon’s discretion. However, you may be more likely to receive them if you have experienced issues with deliveries or damaged items in the past.